Q&A

,💘FAQS💘

💋What brands are included in the bundle?💋

We have a large variety of brands that we are offer to our customers each bundle will be including iconic brands from the 2000s such as Victoria's Secret, Playboy, Victoria's Secret PINK, abbey dawn, Juicy couture, Hysteric glamour, Lizlisa, D.I.A, MARS, Sugargloss, Harley Davidson, ed hardy, mezzo piano, JSG, roni, sister Jenni, Cecil mcbee, Roxy, ziddy, babydoll, anap, missme, guess and hysteric mini, DIOR, Dolce and Gabana, Blugirl, Diesel and more.

💋About shipping fee?💋

Due to the recent rise in global costs, international shipping fees have also increased significantly.

At Heisei Princess Gyaru, we want to support our customers as much as possible, so we will cover more than half of the shipping costs on our side.

However, it is quite difficult for us to cover the full amount, so we kindly ask for your support with the remaining portion.

Here are the shipping fees:

From Asia (Korea, Taiwan, China): 1,000 JPY

From Australia / Europe: 1,500 JPY

From America: 2,500 JPY

 

💋About size?💋

Please rest assured that we select items based on your height and weight and any details you have given us.


💋what's in each  bundle?💋

In each bundle will be a totally cute outfit that we put together based on the sizing and style information and inspiration you have given us. Generally including a top , bottoms and accessory or a second top the choice will be yours when you fill out the order form. Each order will come with the prettiest packaging and the cutest sparkly stickers featuring your super cute new outfit. All of our bundles use iconic and much loved 2000s brands.


💋How much?💋

The standard price will be ¥28500JYP without shipping. We do have a small additional shipping fee depending on your location since shipping is very expensive globally but here at Heisei princess gyaru we try to cover most of it for you, so we only charge you a small amount for the shipping fee.

日本のお客様には消費税10%を設定させていただいております

 


💋How does it work?💋

Our order form will take you step by step in giving us all the information we need to create your outfit asking you questions to fill out the answers to. Once you are done answering our questions there will be a space provided for you to give us any additional information we need as well as provide us with links to Pinterest boards or any image references you would like us to use in creating your outfit. Once that’s done it will be sent through to us and we will begin creating and sourcing your outfit, once we do that we will create some super cute sparkly stickers for you and package your super hot outfit in the prettiest packaging which will be sent to you straight away. Each order will take about 3-6 weeks as we style source and ship it out to you. 


💋How long does it take to ship??💋

Each order will take around 3-5weeks as we have to style, source and create your super cute sparkly stickers and ship it out to you. 


💋How to order??💋

Each order will include a super cute outfit using vintage 2000s pieces styled by us that includes a top , bottoms  and accessory or a second top the choice is up to you and it will come with super cute sparkly stickers featuring you , your new hot outfit and our iconic heisei princess gyaru girls. The bundle will then be shipped out to you in the cutest packaging and this will take 3-6 weeks.



💋How to pay??💋

Pay details will be on the website once you complete the form.

Please note that there will be no partial payments available as we use the money you provide to select your outfit and cannot proceed without the full payment upon order as the styling is using vintage 2000s items that cannot be returned meaning there is also a strictly non refund policy that we apply with each purchase. 


💋Will I see my outfit before it arrives?💋

You will not see your order prior to its arrival in order to keep the surprise and excitement factor of our order experience.


💋Refunds, returns, and exchanges?💋

We mainly sell vintage clothing from the early 2000s.

Due to the nature of these items, they may have minor stains, fading, damage, signs of wear, small holes, or loose threads.

Please understand that these characteristics are part of the unique charm of vintage clothing.

Returns, refunds, or exchanges will not be accepted for these reasons. We do not accept returns. If you have any further questions, please don't hesitate to contact us at info@heiseiprincessgyaru.com

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